Tenant Policy consultation

Tenancy Policy

Our Tenancy Policy explains the different types of tenancies we offer and what you can expect from us as your landlord.

It sets out how we make tenancy decisions, how we support you to maintain a safe and secure home, and how we make sure our approach is fair, transparent and inclusive. We are committed to treating all customers with dignity and respect, explaining your rights and responsibilities clearly, and offering advice and support to help you sustain your tenancy wherever possible.