Share Your Reception Experience

Our reception team are the first people to welcome visitors to Freebridge. As a mystery shopper, you’ll be assessing not only the service provided by our team but also the reception area itself.

We’d like you to observe how well our team greets and assists visitors. Are they friendly, helpful, and efficient? Did they make you feel welcome and valued?

Also, take a look around the reception area. Is it clean, comfortable, and inviting? Does it meet customers’ needs, offering clear information and a pleasant space to wait?

Your feedback is crucial in helping us ensure that our reception team and area provide the best possible first impression. We want every visitor to feel at ease and well looked after, and your insights will help us make that happen!