The Doors Are Open – Join the Customer Insight Panel Today!

Please note applications for the Operational Committee is now closed.

🌟 Get Involved: Help Shape the Future of Freebridge

We’re inviting all 850 Community Voices to take the next step.
Join our Customer Insight Panel or Operations Committee and help us improve services, support communities, and make real change.

Whether you’ve filled out a survey, been a mystery shopper, or just care about where you live — now’s your chance to go further.

💡 Why Get Involved?

• 🗣️ Make your voice heard on the issues that matter
• 🛠️ Shape real improvements in repairs, communication, and community support
• 🎓 Gain skills and confidence through training and experience
• 🎁 Get rewarded — with shopping vouchers or a paid role

👥 Two Ways to Join

🧩 Customer Insight Panel

• When? Monthly, Monday evenings (17:30–20:30)
• Where? In person, relaxed and welcoming at Juniper House, Kings Lynn
• What’s in it for you?
  • Shopping vouchers of your choice
  • Experience reviewing reports (great for your CV!)
  • Training and support
  • A chance to connect with like-minded people

🛠️ Operations Committee

• When? Quarterly, Monday afternoons (14:00–16:30) at Juniper House, Kings Lynn
• Where? In person, focused and professional
• What’s in it for you?
  • £2,933.85 per year for your time and commitment
  • A key role in overseeing customer-facing services

✅ Real Actions, Real Impact (2023–2025)

Our former Service Champions and Customer Ambassadors helped us:

• Improve repairs accountability and post-inspections
• Drive training and culture change across teams
• Standardise materials and streamline supply chains
• Improve tenant communication
• Strengthen contractor management
• Increase transparency around budgets and investments
• Support local community projects through grant funding

📢 Who Can Apply?

You must be a Freebridge tenant or shared owner.
You don’t need to be an expert — just someone who cares. No perfect grammar required!

👉 Ready to Join?

Click below to express your interest and we’ll be in touch with next steps.