Our Repairs Survey

Last November, we launched a survey designed just for you—to capture your feedback on any repair or boiler check we handle at your request. Whether it's one of our dedicated Freebridge team members or a contractor working on our behalf, we genuinely want to know how well the job was done.

We understand that you're busy, with plenty of other things on your plate. That's why we made the survey process as easy as possible. Whether you receive a link via SMS or email, it will have a Unique ID that automatically connects your feedback to the specific job, your details, and the team member who completed the work. All you need to do is click the link and answer a few key questions. Your input is crucial in helping us improve our services, and it really is that simple.

Of course, we know that finding time to complete a survey might not always be possible. If that's the case, just let us know through the quick poll below. This will still give us valuable insight into how well we're serving our Community Voices each month. We'll keep you updated with monthly survey results, and for now, you can check out our live poll to see how we're doing.

Remember, taking a moment to click the link and share your thoughts can make a big difference. Thank you for helping us improve!