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Keeping you safe in your home is of the utmost importance to Freebridge.
It’s with that in mind that we are asking for your help to make sure we’re able to do this to the best of our ability.
When it comes to you giving us access to your homes, it is vitally important that you allow us to carry out key inspections - such as electric and gas checks, damp and mould investigations and fire door appointments - when we need to.
When denying us access, by not keeping an appointment you have made with us or simply not letting us in when we arrived for these inspections, you are putting your own safety at risk.
Of course, we understand that you all lead busy lives and that you can’t agree to every appointment that is offered to you. So, it’s important that you let us know when an appointment doesn’t work for you so we can reschedule – and make sure your home is safe at the earliest opportunity.
For your own peace of mind and the safety of yourself and your families, ensuring we are able to complete these key appointments is vitally important.
So, if you can’t be there, please let us know by calling us on 03332 404 444 and choosing option 1, or emailing us at HCM@freebridge.org.uk - and we can arrange to come another time!
Keeping you safe in your home is of the utmost importance to Freebridge.
It’s with that in mind that we are asking for your help to make sure we’re able to do this to the best of our ability.
When it comes to you giving us access to your homes, it is vitally important that you allow us to carry out key inspections - such as electric and gas checks, damp and mould investigations and fire door appointments - when we need to.
When denying us access, by not keeping an appointment you have made with us or simply not letting us in when we arrived for these inspections, you are putting your own safety at risk.
Of course, we understand that you all lead busy lives and that you can’t agree to every appointment that is offered to you. So, it’s important that you let us know when an appointment doesn’t work for you so we can reschedule – and make sure your home is safe at the earliest opportunity.
For your own peace of mind and the safety of yourself and your families, ensuring we are able to complete these key appointments is vitally important.
So, if you can’t be there, please let us know by calling us on 03332 404 444 and choosing option 1, or emailing us at HCM@freebridge.org.uk - and we can arrange to come another time!
